Customer Support On Online Poker Sites: All You Need to Know

November 21, 2020 Category :General Off

Customer support plays a very important role in many online platforms, and it is particularly important when it comes to online gambling. Namely, there are many new customers opening accounts on various poker sites, and plenty of them don’t have prior experience playing the popular card game on the web. That’s why they require assistance from support.

Even if you’re knowledgeable in this field, you might still want to learn more about the platform and its service, and that’s what customer support is for.

If you’re looking to join a USA legal poker site, take into account the following things about customer support.

Ways to Contact Support

There are three main ways to contact customer support. The main one is by using the live chat feature if it’s available on the platform. Essentially, you’ll connect with one of the available customer support agents and ask them a question by chatting with them.

Most online poker players find this feature most convenient, as it’s in real-time, but you still don’t have to actually talk in-person to someone.

Another way to reach out to support is by sending an email to the official mail. This is great for some long-form questions, but you’ll have to wait a bit longer before you get an answer.

Finally, some platforms also allow calling the customer support team. This is often regarded as an old-fashioned way, even though it’s still pretty useful. However, there aren’t many sites that offer this feature.

Working Hours

Make sure to check out the working hours of the support team. In most cases, they will work round-the-clock and seven days of the week.

However, some poker platforms limit the time of the support, so that you have to contact them during the working hours.

Quality of Responses

Customer support on different online platforms may differ. Simply put, some are better than others, and it’s up to you to read more about it when reading a review for a poker platform. These reviews will often tell you whether the quality and promptness of responses are good enough to make customers happy.

Ultimately, customer support is just one of the many aspects of online poker sites that you need to pay attention to when choosing where to play the popular card game. We took the liberty of choosing what we think is the best USA legal poker site, so make sure to check it out and even test its customer support if you want.

Bovada Offers a 100% Welcome Poker Bonus for New Players

November 11, 2020 Category :Poker Bonuses Off

Bovada is a US-facing online gambling platform that offers sports betting, online casino, live casino, horse racing, and, most importantly, online poker. Each of these sections comes with a number of promotions for new and regular players, and we’re going to focus on the poker section and its offer.

Therefore if you’re new to Bovada, you have an opportunity to win a 100% welcome bonus after making your first deposit. It means that whatever you deposit will be matched in bonus money. For example, if you deposit $250, you’ll receive another $250 in bonuses.

The upper limit on how much money you can receive is $500. Therefore, to get the maximum possible amount in bonuses, you’ll have to deposit $500 and use the coupon code PW500 to indicate that you want to claim the poker welcome bonus.

How to Claim the Welcome Bonus

Getting the welcome bonus on Bovada is actually a pretty simple process. After you successfully complete it, you’ll have an opportunity to play USA legal poker with twice as much money.

First of all, you need to join Bovada by filling up to sign-up form and confirming your account.

After that, you go to the cashier section to redeem the welcome bonus code and become eligible for the welcome bonus. Then, simply make a deposit with the code to receive the money.

The next step is to download the poker software on the site, which will unlock the welcome bonus, and you can start earning Poker Rewards for the next 30 days.

Poker Rewards is a special system that Bovada uses to issue your bonus funds to your real-money account. You’ll receive 15 Reward Points for a dollar of rake or dollar in fees in tournaments. You’ll also receive 1.5 Reward Points for a dollar of buy-in in Jackpot Sit&Go tournaments.

The more points you collect, the better level you’ll become and improve your overall Reward Points redemption rate.

When it comes to the welcome bonus, you’ll receive it in increments of $5 for every 150 Reward Points you collect.

The bonus is available for 30 days, so you should make haste and try to “unlock” as much bonus money as possible.

If you’re not sure whether this platform is the right choice for you, make sure to read our Bovada poker review to learn more about the bonus, payment methods, customer support, available cash games and tournaments, and more.

How Do Welcome Deposit Bonuses Work on Online Poker Sites?

October 31, 2020 Category :Poker Bonuses Off

It’s no secret that most online poker operators offer all kinds of bonuses for their new and regular players. No matter which platform you choose, you’re likely to be able to claim a welcome deposit bonus.

However, what’s marketed and how these bonuses work in reality are two completely different things. Many new players fall for marketing without reading the additional rules that are essential for getting the best possible experience with the welcome bonus.

So, a typical bonus would look something like this — get 100% up to $500. In other words, when you make a deposit, you’ll get a 100% of that amount in bonuses. If you deposit $200, you’ll get an additional $200 bonus money, but the most you can get is $500.

All USA legal poker platforms market their deposit bonuses this way. They tell you how much money you’ll get as a new user who makes a deposit. But there’s something that they also tell you which isn’t advertised — wagering requirements and expiry dates.

Wagering Requirements

Simply put, when you receive bonus money, you cannot use it right away. That sort of approach wouldn’t be profitable for online gambling platforms. That’s why players need to meet the wagering requirements, meaning they have to wager a certain amount of money before their bonus money can become available for withdrawal.

In most poker sites, the bonus money is “locked,” and small portions are released after players invest a certain amount. For example, a poker site could unlock $1 in bonuses for every $10 you spend on cash games and tournament fees.

The point is that you have to work for your bonus money instead of just receiving it.

Expiry Dates

To make bonuses more challenging, online poker platforms usually add expiry dates, meaning you have a timeframe during which you must unlock as much bonus money as possible.

For example, a bonus can last for two weeks, and after that, the bonus money will go void.

This way, poker platforms want to encourage players to be more active on the site.

All online poker platforms feature bonuses, even the best USA legal poker site — Americas Cardroom. Make sure to read more about it on our site or check out other poker platform featured on our site. Each of them has different bonuses and different rules about them, so please read the T&Cs section before you collect the bonus.

What Are the Best Alternatives to Online Poker?

October 25, 2020 Category :General Off

There’s no such thing as playing too much poker. Still, even the best players in the world need to take a break from time to time and clear their heads. After all, that’s good for them as they’ll be able to focus more after they take a rest.

So, how do poker players rest from poker and still do something that’s at least loosely related to the popular card game? Well, they engage in other online gambling activities, so let’s check them out.

Online Casino

Online casinos are perhaps even more popular than online poker. There are thousands of players in the US enjoying all kinds of casino games on the web, and some poker players do it too.

But which casino game is the best for you?

If you’re really looking to relax and aim for an opportunity to win some money along the way, you should play slots. There are no strategies or hidden approaches to playing slots.

All you have to do is click the spin button and hope for the best possible outcome. In other words, slots are a pure game of chance, and they are designed to make you feel relaxed and take your mind off your worries.

However, if you find slots boring and still want some challenge, you should try baccarat or blackjack. These two card games still need you to have at least some strategy when playing them.

In fact, many people who enjoy USA legal poker also enjoy other card games that involve betting, and some of them became pretty (in)famous for that, such as the legendary player Phil Ivey.

Sports Betting

Sports betting is fun even if you’re not that into sports. In fact, some of the best sports bettors were not good athletes at all.

However, they were good with numbers and analyzing stats to make accurate predictions. There are some poker players who also like this approach to poker, so sports betting might be interesting to them.

Even though sports betting involves chance, you still need some skill to increase your chances. This type of activity is particularly interesting before big sports events, such as the Super Bowl or the NBA Finals.

Some platforms actually offer both sports betting and online casino games besides online poker, and one of them is BetOnline. Feel free to check out our BetOnline poker review, but you can also switch to other types of gambling once you want to take a rest from playing poker.

Americas Cardroom Offers Huge Bonuses for New Players

October 15, 2020 Category :Poker Bonuses Off

If you like playing poker, and you want to do it from the US, Americas Cardroom is a completely valid option. To attract more players and stay competitive in the market, this site decided to offer hefty bonuses to newcomers.

In this article, we’ll explore what these bonuses are and how you can get the best from them. Read on!

The basic welcome deposit bonus of Americas Cardroom is pretty straightforward. All you have to do is deposit at least $25 on your first deposit, and you’ll receive a 100% bonus of up to $1,000.

In other words, your deposit amount will be matched by the bonus amount. For example, if you deposit $100, you’ll receive another $100 in bonuses.

What makes this bonus interesting is the way you receive your bonus money. You see, when your bonus balance is loaded with funds, you cannot withdraw them right away.

Instead, it’s locked until you meet the requirements to unlock them. But how to do that?

Meeting Requirements

Simply, you have to collect points, and for every 27.5 points you earn, $1 will be released to your real-money balance. These points are earned by playing cash games and tournaments available for real money in Americas Cardroom.

There’s one more thing that you should take into account — the expiry dates. You have exactly 60 days to release all your bonus funds from your bonus balance. If you fail to do that, the bonus amount that’s left will become void.

That’s pretty much all you have to know about this welcome bonus. But what you don’t know is that there are actually two welcome bonuses.

The Cryptocurrency Welcome Bonus

New players who decide to use cryptocurrency to make a deposit at this USA legal poker site will actually receive the bonus that’s twice as higher compared to the standard one. In other words, you’ll get 200% instead of 100%.

For example, if you deposit $100, you’ll receive an additional $200 in bonuses. Americas Cardroom accepts 60-plus cryptocurrencies at the moment and wants to attract more crypto poker players. Therefore, if you own some of the accepted cryptocurrencies, make sure to select this bonus instead.

If you’re not sure whether to join this site or not, make sure to read our Americas Cardroom review, where you’ll have an opportunity to read more about the site. We cover some of the basics, such as available games, bonuses, payment methods, and more. These should help you decided whether this poker platform is right for you.

Playing Poker on Different Devices: Is It Possible?

September 27, 2020 Category :General Off

Online poker is more popular than ever. However, playing it on your desktop PC might not be as popular as before. Don’t get it wrong – it’s still the most popular way, as professional poker players need a great PC to run all the necessary software.

However, beginners and intermediate players are perfectly happy with other devices. Where else, besides PC, can you play online poker? Let’s check that out.

Mobile Phones

Mobile phones are the second most popular option. Players who don’t mind playing on small screens usually love the fact that they can play poker on the go.

The game is literally at the tip of their fingers, and all they need to do is find a stable Internet connection to enjoy the popular card game.


Tablets are also popular, as they offer the convenience of playing on the go and having a screen that’s bigger compared to mobile phones. Nevertheless, they are still not as popular as phones. Moreover, the number of available poker sites is also lower for tablets.


This may be a little too far-fetched, but you can play USA legal poker on your TV if you manage to connect it to your PC. Essentially, you’ll be playing poker on your PC, but your TV will be the main monitor.

This is perfect for people who like to play poker on big screens to make it feel as real as possible.

Consoles – Limited

Although consoles offer poker games, they are not available for real money. Moreover, they are usually not online games at all, but rather single-player games.

Simply put, consoles don’t allow gambling, and that’s why the offer is pretty limited. After all, not many people would play console poker.


Although a Mac is basically a desktop OS, it is usually put in a different category than PC when it comes to software, as developers need to adapt their products to Mac users. That’s why the number of online poker platforms for Mac is very limited.

Nevertheless, there are several great ones, so if you own a Mac, make sure to check our list of the best Mac poker sites.

As you can see, you can virtually play online poker everywhere. It’s up to you to choose which device suits you the most and start your poker journey.

If your goal is to play poker casually, you can choose any device you want. However, if you want more than that, then PCs are definitely the best option.

Cryptocurrencies You Can Use to Play Poker on Americas Cardroom

September 18, 2020 Category :Banking Off

Americas Cardroom has always been at the forefront of technological advancement, offering cutting-edge features for its players. One of the things that completely reshaped online payments in the last couple of years is cryptocurrencies. Bitcoin, to be precise.

Ever since Bitcoin was created in 2008, people started realizing how important this type of money is, as it offers a completely unique perspective on finance. With no intermediaries involved, Bitcoin was able to make peer-to-peer payments possible, and many online gambling platforms liked that.

As Bitcoin grew popular, many online casinos, poker rooms, sportsbooks, and other gambling sites started accepting it and even encouraging players to deposit and withdraw with them.

However, the majority of these platforms still only accept Bitcoin.

Yet, things changed in the world of crypto, as there are hundreds of new cryptocurrencies on the block. Sure, Bitcoin is still the most popular one, but there are thousands of poker players owning other cryptocurrencies, not knowing where to play USA legal poker on the web with them.

Lots Of Cryptos

Enter Americas Cardroom. Currently, it accepts 60-plus cryptos. Apart from Bitcoin, some other cryptocurrencies you can use to make a deposit on this site are Litecoin, Ethereum, Bitcoin Cash, Ripple, Basic Attention Token, Nxt, Blackcoin, Mastercoin, District0x, Starcoin, GameCredits, Lisk, Nubits, Peercoin, and many more.

All cryptocurrencies are fast, meaning you’ll have to wait between five and 40 minutes depending on which crypto you use (each uses a different network, so that’s why the time differs so much).

The minimum amount you can deposit with cryptos at Americas Cardroom is $10, and the maximum is $25,000.
Moreover, the minimum withdrawal limit is set to $50, and the maximum at $10,000.

If you’re new to the world of cryptocurrency, just make sure to get the address of the poker site right, as all transactions that take place on the blockchain (the main technology behind cryptocurrencies) are immutable, meaning they cannot be retrieved. Therefore, always double-check that you entered the correct information in your wallet.

If you like playing poker and are looking for a good online platform to do it, make sure to check our selection of the best USA poker sites. We’ll give you a hint – one of them is Americas Cardroom. After you examine the list, feel free to select one of the sites and open an account.

All of them accept cryptocurrencies – at least BTC. However, they also accept many other payment methods, including cash transfers, credit and debit cards, and more.

How Traffic Affects Your Overall Online Poker Experience

August 27, 2020 Category :General Off

You don’t often want to hear the word “traffic” when you’re driving. It means you could end up sitting in your car much longer than you expected, getting nervous about not being able to make it on time. However, in the world of online poker, the word traffic is usually welcomed among poker players. It means they will have more fun. What is traffic exactly and how does it work? 

Essentially, traffic is people. Traffic of a website simply denotes the number of people that visit that site. For example, if a site has high traffic, it means that there are a lot of people visiting it at that moment. On the other hand, if the traffic is low, then there are just a couple of visitors. Of course, sites can have no traffic at all, and that’s never a good thing.

When it comes to USA legal poker sites, traffic denotes the number of active players on the site. Simply put, when a site has high traffic, it means that more people are playing the game. So, how is this good for you exactly?

Simply put, when there are many people playing, you’ll have an opportunity to find more active cash games and tournaments. On the other hand, if you’re looking to play a specific tournament and there’s low traffic, you’ll have to wait for enough people to join to start your online poker session.

Therefore, the more the merrier rule is applied in this case, and you want to join a site that has high traffic. However, you should take one more thing into account – traffic changes depending on the time of the day you join.

For example, if you join a US-facing site and you’re from the US, you can expect more players in certain “peak” hours. They may differ depending on the platform you choose, but you can use common sense to determine when the peak hours are — they are usually in the afternoon/evening hours when people finish their jobs for the day. On the other hand, if you join a site at 4:30 am, there wouldn’t be as much traffic.

Traffic is important, but it’s definitely not the only thing that you need to pay attention to if you want to have the best poker experience. Therefore, make sure to check out our poker site reviews, where we cover all the other aspects of popular USA poker platforms.